Logo
International Journal of
Multidisciplinary
Research and Development

Search

ARCHIVES
VOL. 7, ISSUE 2 (2020)
The impact of internet banking on bank performance: Evidence from Ghana
Authors
Naa Morkor Dzormo mensah, Sulemana Baba Seidu, Julius Nuertey Nanor, Hajara Mohammed
Abstract
Banks in Republic of Ghana in recent time are beginning to realize the importance of internet banking and its relevance to the banking sector. Many works have linked internet banking and bank performance. The main aim of this paper is to find the impact of internet banking on bank performance in some bank in Ghana. 350 sample size was selected and data analysis was done using partial least square and structural equation model. The outcome of the study shows that there is a positive relationship between internet banking and bank performance. The study also shows that there is a significant positive relationship between customer satisfaction and bank performance. This work contributes to literature on internet banking and bank performance especially in the context of Africa to be precise in Ghana. The paper also gave recommendation and suggested experimental research should be conducted in the future.
Download
Pages:45-50
How to cite this article:
Naa Morkor Dzormo mensah, Sulemana Baba Seidu, Julius Nuertey Nanor, Hajara Mohammed "The impact of internet banking on bank performance: Evidence from Ghana". International Journal of Multidisciplinary Research and Development, Vol 7, Issue 2, 2020, Pages 45-50
Download Author Certificate

Please enter the email address corresponding to this article submission to download your certificate.